LynkPIM Product Audit: help and support

What the app does

LynkPIM Product Audit reads your Shopify products and gives each one a score, a store-wide score and a list of what to fix. It never changes your products: it only has permission to read them.

Install and run your first audit

• Install the app from the Shopify App Store and approve the read-products permission.
• The app opens inside Shopify Admin. Click Run audit.
• The audit runs in the background. Large catalogs take a few minutes; you can leave the page and come back.
• When it finishes, Overview shows your store score, the number of products with issues and your score history.

What it checks

Every product is checked for:

• Missing title, or a title shorter than 20 or longer than 70 characters
• Missing description, a description under 80 characters, or a one-word description
• No images, only one image, and images with missing alt text
• URL handle quality
• Variants without their own image
• Duplicates: products that share a title, URL handle or SKU

Change the rules

Under Settings you can change the title and description lengths and the score below which a product counts as needing attention. The next audit uses your settings.

Work through the results

• Products lists every product with its score and issues; filter by severity, issue type or duplicates, or search by name.
• Mark an issue as reviewed when you decide it is fine as it is. Reviewed issues no longer count against your score.
• Duplicates groups products that share a title, handle or SKU so you can merge or rename them in Shopify.
• When you edit or add a product in Shopify, the app re-checks that product automatically.

Exports, email reports and scorecards

• Exports creates a CSV of the product audit or of the duplicate groups to open in Excel or Google Sheets.
• Email report sends the latest results to an address you enter.
• Share creates a public scorecard link with your store name, score, products audited and top issue types. Only people with the link can see it.

Uninstall

Uninstall from Shopify Admin under Apps. The app's access is removed straight away, and all data the app holds for your store is deleted 48 hours later, when Shopify sends its shop redaction request.

Contact support

Email support@lynkpim.app with your store's myshopify.com address and what you were doing when the problem happened. For privacy questions, email privacy@lynkpim.app.