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Governance

Catalog change requests

Review proposed catalog changes and their decision history.

For workspace users and administrators · Updated October 1, 2026

What this module is for

Review proposed catalog changes and their decision history.

Use this page when you need to complete the task yourself and understand what each action changes. The steps name the relevant screen, explain why the action belongs in the workflow, and state what to verify before moving on.

Before you start

  • Sign in with a role that can view or change the records in this guide.
  • Have the product, file, channel, or workspace information ready before starting an action that saves data.
  • Use a small test record or file first when an action affects multiple products or a connected channel.

1. Review a request

Complete these actions in order. They describe the screen to use, the decision to make, and the evidence to check before you move to the next stage.

  1. Step 1.1

    Do this: Open Quality > Change Requests and select a request from the list.

    Why this matters: This keeps the review a request work traceable and makes the next review, validation, or handoff easier to complete.

    Check before continuing: Confirm that the named screen or panel is visible and contains the expected values. If a control is missing, check your workspace role before continuing.

  2. Step 1.2

    Do this: Read its title, proposed changes, linked record, and any status or reviewer information.

    Why this matters: This keeps the review a request work traceable and makes the next review, validation, or handoff easier to complete.

    Check before continuing: Confirm that the named screen or panel is visible and contains the expected values. If a control is missing, check your workspace role before continuing.

  3. Step 1.3

    Do this: Approve, reject, or return the request using the actions available to your role; record the reason for a rejection.

    Why this matters: This keeps the review a request work traceable and makes the next review, validation, or handoff easier to complete.

    Check before continuing: Look for a confirmation message, a newly created record, or a job status entry. If nothing changes, read the inline field error or job detail before retrying.

2. Confirm completion

Complete these actions in order. They describe the screen to use, the decision to make, and the evidence to check before you move to the next stage.

  1. Step 2.1

    Do this: Reopen the affected product or catalog record to confirm the approved values.

    Why this matters: This keeps the confirm completion work traceable and makes the next review, validation, or handoff easier to complete.

    Check before continuing: Look for a confirmation message, a newly created record, or a job status entry. If nothing changes, read the inline field error or job detail before retrying.

  2. Step 2.2

    Do this: Check Quality Issues if the change was intended to resolve a validation problem.

    Why this matters: This keeps the confirm completion work traceable and makes the next review, validation, or handoff easier to complete.

    Check before continuing: Confirm that the named screen or panel is visible and contains the expected values. If a control is missing, check your workspace role before continuing.

Events and statuses to watch

Actions such as saving, importing, exporting, connecting, publishing, and approving can either update a record immediately or create background work. Wait for the on-screen confirmation and then check the relevant list, detail view, or job status before repeating an action.

  • Saved or created: confirm the record appears with the intended values.
  • Queued, running, or processing: wait for completion and open the job or event detail if progress stops.
  • Failed, partial, rejected, or blocked: read the specific message, correct the source data or permissions, then retry only the affected work.

Continue with a related guide